# roadmap-it.co.uk > AI-optimized mirror of roadmap-it.co.uk containing 25 pages totalling 6,524 words of clean markdown content, structured data, and semantic HTML. Original source: https://roadmap-it.co.uk/. Last updated: 2026-06-15T07:59:59.804Z. Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG). ## Homepage - [site-root.html](/content/site-root.html) (1 words) ## Articles & Blog Posts - [news/2020/6/29/the-new-normal/index.html](/content/news/2020/6/29/the-new-normal/index.html) (1 words) - [news/2025/10/13/how-secure-is-your-phone/index.html](/content/news/2025/10/13/how-secure-is-your-phone/index.html) (1 words) - [news/2026/3/30/ransomware-the-reality-for-modern-businesses/index.html](/content/news/2026/3/30/ransomware-the-reality-for-modern-businesses/index.html) (1 words) - [news/index.html](/content/news/index.html) (1 words) - [info/index.html](/content/info/index.html) (1 words) - [Why every business, regardless of size, must take cybersecurity seriously](/content/news/2024/8/14/why-every-business-regardless-of-size-must-take-cybersecurity-seriously.html): All businesses, regardless of size, heavily depend on digital systems and data, making cybersecurity not just a technical concern but a critical business necessity. Yet, many organisations, particularly small and medium-sized businesses (SMBs), often underestimate the importance of robust cybersecur, (845 words) - [Shadow AI: Are you using AI tools that put your business at risk?](/content/news/2025/11/27/shadow-ai-are-your-staff-using-ai-tools-that-put-your-business-at-risk.html): AI tools like ChatGPT, Copilot and Gemini are transforming the way we work. The technology is exciting, the possibilities are huge, and it’s easy to see why so many people are diving in. But as with any powerful new technology, the risks need to be understood. Many users adopt AI without realising t, (725 words) - [Phishing, the single biggest cyber security risk to your business](/content/news/2025/9/22/phishing-the-single-biggest-cyber-security-risk-to-your-business.html): According to the UK's Cyber Security Breaches Survey 2025 , 93% of businesses that experienced any cybercrime reported phishing as the method used. Cybercriminals know that the easiest way into a business isn’t by “hacking” a firewall, it’s by tricking someone into clicking a link or opening an , (678 words) - [Managed Cloud IT Platforms and COVID-19](/content/news/2020/3/30/building-fully-managed-cloud-based-it-platforms-and-covid-19.html): Wildcard PR are a well established and successful PR agency based in London, Bristol and Truro.  Last year Roadmap worked with Wildcard PR to transform their IT to meet the changing needs of their business. Our brief, to build and support a platform that would allow their team to work secu, (671 words) - [Synology 2020 — Mac Support & IT Solutions for London](/content/news/2019/9/19/synology-2020/index.html): Highlights of Products and Features Announced at Synology 2020 DiskStation Manager 7.0 Storage Manager New user interface with a unified view of the entire storage structure Analyses the performance of each hard drive compared with its peers and its own previous records to identify any ha, (481 words) - [Customer Satisfaction Results — Mac Support & IT Solutions for London](/content/news/2019/11/11/customer-satisfaction-results/index.html): We recently sent out a customer satisfaction survey to all our contract customers. The results are measured against other IT service companies and MSP's. We are very pleased to announce that across Accuracy, Partnership, Promptness and Technical we were ranked inline with the leading businesses in t, (150 words) - [Important National Cyber Security Centre Alert — Mac Support & IT Solutions for London](/content/news/2026/5/5/npiswx09bkgs6qhsefwo086fkclzyy/index.html): Why This National Cyber Security Centre Warning Matters Now More Than Ever The National Cyber Security Centre (NCSC) has issued a direct and urgent warning: organisations must prepare for a significant surge in vulnerability patches. This follows a rise in coordinated global threat activity and l, (323 words) - [Make a Difference: Give a Laptop](/content/news/2021/1/19/make-a-difference-give-a-laptop/index.html): With schools now closed again, there are many pupils without the technology they need to be able to carry out remote schooling from home. The BBC launched a campaign earlier this year asking for laptop donations for students who need them for online learning. Roadmap IT are working with the, (383 words) - [Software Updates: Why "Remind Me Later" can be a risk](/content/news/2026/4/27/software-updates-why-remind-me-later-can-be-a-risk/index.html): We’ve all done it. You’re in the middle of something important, an update pops up… and it’s easier to click “remind me later” and carry on. The problem is, most updates aren’t just about new features. They fix known security issues that attackers are already trying to exploit. With the introduct, (374 words) - [Appreciation works both ways — Mac Support & IT Solutions for London](/content/news/2019/3/7/appreciation-and-understanding-go-a-long-way/index.html): There is an ethos at Roadmap IT that comes naturally. It is to provide genuine, honest and helpful advice and services to our customers that have their best interests at heart. On the whole, this approach is appreciated by our customers and it builds trust and long term relationships. We’ve always s, (368 words) - [Roadmap achieve ISO 27001 & Cyber Essentials + certification for Pollitt and Partners — Mac Support & IT Solutions for London](/content/news/2019/3/6/roadmap-it-achieve-iso-27001-certification-for-pollitt-and-partners.html): After many months of consultancy, planning and implementation we have successfully built and implemented an ISMS at Pollitt and Partners and helped them achieve ISO 27001 certification. As certified ISO 27001 implementers we were able to advise on the process from the outset, agreeing budgets, sch, (255 words) - [Festive Phishing: Why Christmas Is Prime Time for Cyber Criminals](/content/news/2025/12/19/festive-phishing-why-christmas-is-prime-time-for-cyber-criminals.html): The festive season is a busy time for most businesses. Deadlines to meet, end-of-year finances to close, people taking annual leave and inboxes filling up with seasonal emails. Cyber criminals know this and they take full advantage. Every year, phishing attacks increase significantly in December. , (403 words) - [Jumpcloud Tech + Beers — Mac Support & IT Solutions for London](/content/news/2019/3/25/jumpcloud-tech-beers/index.html): Big thank you to Ben Oren and Scott Reed from JumpCloud (Colorado) for coming over to meet the Roadmap team last week. Roadmap were early JumpCloud advocates, realising the potential and direction Identity Management would take., (74 words) - [Roadmap achieve ISO27001 Certification — Mac Support & IT Solutions for London](/content/news/2024/12/20/roadmap-achieve-iso27001-certification/index.html): We’re thrilled to announce that Roadmap has achieved ISO 27001 certification , a globally recognised standard for information security management! This milestone underscores our commitment to safeguarding our customers' data and maintaining the highest level of trust and security in all our IT supp, (148 words) - [Have you chosen the right technology?](/content/news/2021/11/19/have-you-chosen-the-right-technology/index.html): Since we began in 2015, Roadmap has carefully curated a selection of products that we believe are transforming how IT is delivered and managed. Egnyte and JumpCloud are two of these key products, and they have become central to our portfolio, achieving remarkable success. Now, several years on, we’, (214 words) - [2025 London to Brighton Bike Race](/content/news/2025/7/4/2025-london-to-brighton-bike-race/index.html): We’re pedalling for paws! The team at Roadmap are swapping servers for saddles this September as we take on the London to Brighton Cycle ride, all in support of a cause close to our hearts, the RSPCA. On the 14th of September, we will be tackling the 55-mile route from Clapham Common to Brighton , (194 words) - [Egnyte Tech + Beers — Mac Support & IT Solutions for London](/content/news/2019/10/31/egnyte-tech-beers/index.html): Big thank you to Jase Eskildsen and Michael Townsend for coming over to meet the Roadmap team last week. As early adopters we have been using Egnyte since 2010. Egnyte continues to be our go-to solution for cloud file sharing. Enterprise security, performance along with hybrid capabilities make , (94 words) - [Meraki Community All Star — Mac Support & IT Solutions for London](/content/news/2019/9/12/meraki-community-all-star/index.html): Nick was recently nominated for a Cisco Meraki Community All Star award in recognition to his contributions to the Meraki community. Read the full article here, (64 words) - [Customer Satisfaction Survey — Mac Support & IT Solutions for London](/content/news/2021/1/13/2020-customer-satisfaction-survey/index.html): Thank you to all our customers who took part in our 2020 customer satisfaction survey. We scored an overall rating of 9.2 (out of 10) and managed to improve our scores across all areas of the survey., (74 words) ## Resources - [Full Page Index](/index.html): Browse all cached pages with rich metadata - [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines - [XML Sitemap](/sitemap.xml): Machine-readable sitemap for crawler discovery - [Robots.txt](/robots.txt): Crawler directives